# How to claim Fountain Penalty Fees?

For existing Fountain depositors, you are eligible to get a share of the penalty fees paid by users who withdrew their deposits early. Here is user tutorial for claiming the Penalty Fee Rewards:

Step 1: Go to Veno Fountain. There will be a pop up section for collecting Penalty Fee Rewards. Click “Collect” to proceed.

![](/files/ImttpwfQi2UdzQOvxqWl)

Step 2: Review the VNO amount to collect. Please be reminded that this reward will automatically be locked into a 96 month vault. To initiate the locking transaction, click “Confirm”.

![](/files/jtVZZaCUuhTYdw8yeEo7)

Step 3: Check the transaction details on your wallet and click confirm to authorize the transaction. The pop up modal will notify you when the transaction is completed.

![](/files/Xp2MJjcV6Ufs4rbQCsSZ)![](/files/6gcC3YlyLqu5mFCXCyDH)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.veno.finance/veno-finance/user-guide/fountain-early-withdrawal/how-to-claim-fountain-penalty-fees.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.